Your privacy matters to us. This page explains exactly what personal data 30jili collects, why we collect it, how we keep it safe, and what rights you have as a player in the Philippines. Take a moment to read through — it is straightforward and written in plain language.
30jili is committed to protecting the personal information of every player who uses our mobile entertainment platform in the Philippines. This Privacy Policy describes how we collect, use, store, and protect your data when you visit our website or create an account. By registering and using the 30jili platform, you acknowledge that you have read and understood this policy. We handle all personal data in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about how your data is handled, please refer to the contact details at the bottom of this page.
When you register an account or use the 30jili platform, we may collect the following categories of personal information:
We only collect data that is necessary for the purposes described in this policy. We do not collect sensitivepersonal information such as religious beliefs, political opinions, or health records unless you voluntarily provide such information and it is strictly required for responsible gaming compliance purposes.
30jili uses the personal data we collect for the following purposes:
We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. We will not use your data for any purpose that is incompatible with the purposes listed above without first obtaining your consent.
30jili does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following limited circumstances:
Any third party that receives your data is required to handle it in accordance with applicable data privacy laws and is prohibited from using it for any purpose beyond what is strictly necessary. We take reasonable steps to ensure that all data-sharing arrangements are secure and compliant.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the 30jili platform is encrypted using industry-standard protocols. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions, and all staff are trained on data privacy obligations. We conduct regular security reviews and maintain incident response procedures to address any potential data breaches promptly. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. While we work hard to protect your data, no online platform can guarantee absolute security, and you also play a role by keeping your login credentials private and not sharing your account with others.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 30jili:
To exercise any of these rights, please contact our support team using the details provided in the Contact section below. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable Philippine law. We may need to verify your identity before processing certain requests to protect the security of your account.
We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine law and our internal compliance policies. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to meet anti-money laundering and regulatory requirements. Usage and technical data may be retained for shorter periods depending on the purpose for which it was collected. When personal data is no longer required, we securely delete or anonymise it so that it can no longer be linked to you. If you request account closure, we will begin the data retention review process and inform you of the applicable retention periods that apply to your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 30jili handles your personal data, please do not hesitate to get in touch. You can reach our data privacy team by email at [email protected]. We aim to acknowledge all privacy-related enquiries within two business days and to resolve them as quickly as possible. For general platform support and account queries, please visit our FAQ page which covers the most common topics. If you wish to review our terms of use, please visit our Terms and Conditions page. For guidance on playing safely and within your means, visit our Responsible Gaming page. We are committed to being transparent and responsive when it comes to your data privacy rights.
We handle your information with care so you can focus on enjoying the 30jili experience. Ready to get started or have more questions?